Terms of Service
Last updated: November 2025
Welcome to TS Recovery & Autos. By accessing or using our website tsrecoveryandautos.co.uk, you agree to comply with these Terms of Service. Please read them carefully before using our website or booking our services.
1. About Us
TS Recovery & Autos provides vehicle recovery, transport, and roadside assistance services across Hertfordshire, Essex, and London.
Registered business: TS Recovery & Autos
Email: tsrecoveryandautos@icloud.com
2. Use of Our Website
• You agree to use this site only for lawful purposes.
• You must not attempt to hack, disrupt, or misuse the website or any related systems.
• We may update or change website content at any time without notice.
3. Quotes and Bookings
• All quotes are based on the information you provide and may change if the vehicle location, condition, or requirements differ.
• Booking confirmation is subject to availability.
• We reserve the right to refuse or cancel a booking if circumstances make it unsafe or impractical to proceed.
4. Payments and Cancellations
• Payment is due as agreed at the time of booking (cash, card, or bank transfer).
• Late cancellations may incur a call-out fee to cover operational costs.
• All prices include VAT where applicable.
5. Liability
• While we take the utmost care when handling vehicles, TS Recovery & Autos is not liable for pre-existing damage, faults, or losses caused by incorrect information provided by the customer.
• We are not responsible for delays caused by traffic, weather, or events outside our control.
• Nothing in these terms limits your legal rights under UK consumer law.
6. Vehicle Condition and Access
• It is your responsibility to ensure the vehicle is safely accessible for recovery or transport.
• You must inform us if the vehicle has any special conditions (e.g., non-rolling wheels, accident damage, locked steering).
7. Privacy and Data
We handle personal information in accordance with our Privacy Policy.
8. Changes to These Terms
We may update these Terms from time to time. The most recent version will always appear on our website.
9. Contact Us
If you have any questions about these Terms, please contact us:
Email: tsrecoveryandautos@icloud.com
Website: www.tsrecoveryandautos.co.uk